Refund Policy

At Littpress Publishers, we want you to be happy with your purchase. This Refund Policy explains how returns, refunds, and cancellations work for both hardcopy and eBook orders placed through our website.

1. Hardcopy (Printed Book) Orders

Damaged or Defective Books

If your book arrives damaged, defective, or is not what you ordered, please contact us within 7 days of delivery at admin@littpress.com with your order details and photos of the issue. We will arrange a free replacement or a full refund, including any shipping charges paid, once the issue is verified.

Change of Mind Returns

If you wish to return a book for reasons other than damage or defect, you may request a return within 7 days of delivery, provided the book is unused, unmarked, and in its original condition and packaging. Return shipping in such cases is the customer's responsibility unless the return is due to our error. Once we receive and inspect the returned book, we will process your refund minus the original shipping cost (if any).

Non-Returnable Items

Books that are visibly used, written in, or damaged after delivery (through no fault of ours) are not eligible for return.

2. eBook Orders

Because eBooks are delivered digitally and can be downloaded immediately, eBook purchases are non-refundable once the download link has been accessed or the file has been sent, except in the following cases:

• The eBook file is corrupted, unreadable, or cannot be downloaded due to a technical error on our end.
• You were charged for an eBook order that was never fulfilled.

In such cases, please contact us within 48 hours of purchase at admin@littpress.com and we will fix the issue or issue a full refund.

3. Order Cancellations

Orders can be cancelled free of charge as long as they have not yet been marked "paid" or shipped. To cancel an order, contact us as soon as possible at admin@littpress.com with your order details. Once a hardcopy order has been dispatched, it can no longer be cancelled but may be eligible for return as described above.

4. Refund Method and Timeline

Approved refunds will be processed back to the original method of payment (or via bank transfer / UPI where applicable) within 7–10 business days of approval. Please note that it may take a few additional days for the refund to reflect in your account, depending on your bank or payment provider.

5. How to Request a Refund or Return

To request a refund, return, or cancellation, please contact us with your order reference number at admin@littpress.com, or via our Contact page, and our team will guide you through the next steps.

6. Changes to This Policy

We may update this Refund Policy from time to time. The version posted on this page at the time of your order will apply to that order.